Privacy Policy

Nanu's Hot Chicken ("Nanu's," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit nanushotchicken.com (the "Site").

Information We Collect

Information you provide. When you submit a catering or franchise inquiry form, we collect the information you enter, such as your name, email address, phone number, event details, and any message you include.

Information collected automatically. When you browse the Site, we automatically collect certain technical information, including your IP address, browser type, device type, referring pages, and how you interact with the Site. This is collected through analytics tools and cookies.

Cookies and Analytics

We use cookies and similar technologies to understand how visitors use the Site and to improve it. We use Google Analytics, Google Tag Manager, and Yandex Metrica for analytics. These services may set cookies that collect usage data. You can disable cookies in your browser settings, though some features of the Site may not function as intended.

How We Use Your Information

We use the information we collect to:

• Respond to catering, franchise, and general inquiries you submit
• Operate, maintain, and improve the Site
• Analyze traffic and usage trends
• Communicate with you about your inquiry
• Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and respond to inquiries, such as email and hosting providers
• Analytics providers (Google, Yandex) as described above
• Law enforcement or regulators when required by law
• A successor entity in connection with a merger, acquisition, or sale of assets

Third-Party Services and Links

The Site links to third-party services, including our online ordering platform and our social media profiles. When you place an order, you do so through a third-party ordering platform that has its own privacy practices. We are not responsible for the content or privacy practices of third-party services, and we encourage you to review their privacy policies.

Data Retention

We retain inquiry information for as long as necessary to respond to your request and for our legitimate business purposes, unless a longer retention period is required by law.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to opt out of certain processing. To exercise these rights, contact us using the details below. Residents of California and certain other jurisdictions may have additional rights under applicable law.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at info@nanushotchicken.com.